Troubleshooting
Common Issues
Solutions to frequently encountered problems.
Updated December 9, 2025
Login Problems
Dashboard Not Loading
- Refresh page (Ctrl+R or Cmd+R)
- Clear browser cache
- Try different browser
- Check internet connection
- Disable browser extensions
Can't Add Domain
Common reasons:
- Plan limit reached - Upgrade or remove domains
- Invalid format - Use just domain name
- Already added - Check domain list
Crawl Won't Start
- Not verified - Complete DNS verification
- Daily limit reached - Wait until tomorrow or upgrade
- Crawl in progress - Only one crawl per domain at a time